Foodjob Nordic is looking for a strong dairy
professional to play a key role in the global QA organization at Chr. Hansen.
As Product Quality Manager (PQM) you will be globally responsible for the QA
setup within the Dairy culture product range. This includes managing the
quality of the product range end-to-end across Innovation, Operations,
Logistics, Commercial Development and Sales.
Chr. Hansen is the
world’s leading manufacturer and supplier of microbial cultures to the food
industry. Controlling and continuously developing quality and food safety of
products and ensuring customer trust is highly important in order to grow the
Chr. Hansen business.
Most importantly you will drive the
establishment and maintenance of the needed and relevant QA frameworks to
ensure quality and support business development. You will be the Quality go-to
person for Sales, Commercial Development, Innovation, Operations and Logistics
on issues related to the value chain product quality and quality framework.
Your main responsibilities will be to:
- Support in defining product requirements for
quality and product safety in innovation projects and in associated HACCP and
FSSC22000 framework in relation to product application
- Define specification framework and needed
product surveillance/analysis programs to support claims and ensure performance
in the market
- Drive a professional complaint handling and
investigation within the product area, maintain global overview of complaint
issues and ensure that needed actions are taken
- Drive implementation of developed frameworks –
develop training materials and conduct training of local QA and other relevant
parts of the organization
- Drive the quality agenda and report on quality
KPIs to Business management and represent quality in relevant leadership teams
and cross functional groups
While food legislation and international food
standards provides some guidance to product requirements, quality in the dairy
culture field is mainly driven by required specifications of customers.
Therefore understanding market value and market requirements and conveying
these priorities to all parts of the Chr. Hansen organization is a central part
of the role. Your success will be closely related to the overall quality
performance of the Dairy Culture business with special emphasis on compliance
with customer specifications.
As PQM you will be part of a strong team of
PQMs, QA Managers and QA Specialists. The position will be based at Chr.
Hansen’s production site in Avedøre, Denmark but will require about half of the
time at Chr. Hansen headquarter in Hørsholm Denmark. The expected amount of
international travel in the job is 5-15 days per year.
Besides a Master degree in Dairy Technology,
Food Science or similar, you have acquired a solid understanding of the dairy
value chain and the related quality and food safety aspects. Your original
background may be product development, production or process management but
most importantly you have acquired an understanding of what it takes to create a
total quality experience for the customer. To succeed in this role you need
experience with and understanding of quality assurance, food safety standards
and ability to align quality requirements to product application and business
As a person you are driven by delivering
results, meeting customer expectations and continuously improving. At the same
time you have the capability to pursue these goals in an organizing role where
you are depending on others. You have a supporting and collaborative approach
to interaction with customers and colleagues and you are able to transmit your
personal enthusiasm and ensure deliveries according to plans and deadlines.
Finally you have strong communication skills in both English and Danish,
written and spoken.
APPLY FOR JOB